Vello: Pet Care Made Easy

We are excited to offer Vello, a secure pet owner communication platform powered by IDEXX, designed to make managing your pet’s care simple, convenient, and stress‑free.

Vello gives you easy digital access to your pet’s health information and keeps you connected with our veterinary team—before, during, and after every visit.

What You Can Do With Vello

With Vello, you can manage your pet’s care all in one place:

• Access your pet’s medical records, including vaccination history, test results, and prescription information
• View and confirm upcoming appointments 
• Receive automated reminders for visits, vaccines, and recommended care
• Request appointments and prescription refills online
• Get helpful health tips and pre‑appointment instructions
• Manage multiple pets under a single account

All information is securely connected to our practice, so your pet’s records are always up to date.

Easy Access—App or Web

You can use Vello in the way that’s most convenient for you:

• Download the Vello app from the Apple App Store or Google Play
• Access Vello through a secure web link—no app download required

Just use the email address we have on file for you, and your pet’s information will automatically appear once your account is created.

Why West Branch Animal Clinic?

When it comes to your pet’s health, you want the best. Here’s why West Branch Animal Clinic stands out:

• Locally owned and operated
• Over 50 years of trusted service
• We speak both English and Spanish
• Affordable care without compromising quality
• Friendly, small-town atmosphere

Contact us today to enjoy our exceptional service and care.

Contact Us

Ready to give your pet the care they deserve? Get in touch with West Branch Animal Clinic today. Our team is here to answer your questions and provide the best possible care for your furry friends.